The Complaint Process in Delaware
The DAPE Council, through its Law Enforcement /Ethics Committee, is responsible for investigating complaints received alleging a violation of Delaware's licensing law and/or the engineering Code of Ethics. The Council has the authority to discipline its licensees.
Any identified member of the public or of the Association is encouraged to contact the DAPE office, either orally or in writing, regarding a complaint concerning any aspect of the practice of engineering.
To file a complaint orally, contact the DAPE office (302-323-4588). With oral complaints, DAPE staff will complete a complaint form with the information provided and return it to the complainant for review and approval prior to processing it. Written complaints are preferred. A complaint form is available from the DAPE office or may be downloaded from DAPE's website (www.dape.org). A written complaint may be mailed, faxed, e-mailed or otherwise delivered to the DAPE office. Anonymous complaints, oral or written, are not accepted.
A complaint requires specific information about work performed, project location, problems encountered, any resolution attempts and dated facts. It's important to provide as much data as possible; particularly anything that you believe will assist with the Committee's investigation.
The Law Enforcement/Ethics Committee will forward written acknowledgement to the complainant within one week of receipt of the complaint.
The Law Enforcement/Ethics Committee will make reasonable efforts to maintain anonymity of the complainant and of the person complained against while it investigates the allegation. However, if the complaint is found warranted, the name of the complainant and of the person complained against may become available under the Delaware Freedom of Information Act.
DELAWARE ASSOCIATION OF PROFESSIONAL ENGINEERS
92 Read's Way, Suite 208
New Castle, DE 19720
(302) 323-4590 (fax)
For more information, see Delaware's licensing law, §2824.